Frequenly Asked Questions & Answers
How do I know how much it will cost?
All work that is undertaken is first inspected by our professional consultants and a written quotation is given.
Do I have to pay a deposit or sign anything before you start?
Definitely not! All we need is for you to agree a time to do the cleaning and you only pay on satisfactory completion of the work carried out.
When is the work carried out?
We offer all customers a fixed date and time which is strictly adhered too.
What areas do you cover?
All of south east England including all of London, Surrey, Kent, Sussex, Essex, Hertfordshire, Buckinghamshire, Hampshire, Oxfordshire, Wiltshire and Berkshire.
Are you insured?
Yes, all 'Sparkling Services' representatives are fully insured with full cover for contents and public liability insurance up to £1,000,000.
Do you offer any cleaning guarantees?
We offer you a guarantee of a 'Diamond finish everytime', however if your not happy about anything at all we will happily rectify the problem asap.
Can you provide references from your customers?
Yes, no problem all references provided on request.
How do you insure quality of staff?
All our staff go through an intensive training programme after the initial interview process, whereby all staff are vetted and checked using references and photo id.
We make sure training and monitoring is on going through out the whole time employees are working for 'Sparkling Services'. We also ensure all new staff are placed with an experienced team member for the first three months.
Can I specify the time and day a cleaner comes?
Yes of course you can. Your in control and we have staff available 24 hours a day seven days a week.
Who pays the cleaner, you or me?
We pay the staff and invoice you.
How long will it take to find me a cleaner?
We can supply a cleaner within 2 hours inside M25 or within
2-4 hours on locations outside M25.
What do I do if my cleaner doesn't turn up?
This won't happen as all cleaners are full time employees and if someone is on leave we will arrange a replacement.
Who is responsible for providing the cleaning equipment, materials and products?
We supply everything that is needed unless requested otherwise.
Are there any restrictions placed on the cleaner, with regards to what they will clean?
We clean anything and everything, although we may need a specialist team member for certain tasks such as antiques, outside windows etc.
Testimonials
We have used many different cleaning companies before finding, Sparkling Services, who really are head and shoulders above the competition. 
Suzy Browne
Highly recommended for end of tenancy cleans, they really do a fantastic job. 
Olly Garret
Sparkling services is a wonderfully refreshing company, they did a fantastic job for a reasonable price. I was recommended by a friend and will definitely pass the message on. The staff are reliable and my carpets look brand new! Thank you once again.
S. Bosworth
Teddington
Superb finish on after builders cleans.
N. Dobson
D and E Builders, Surbiton
My oven looks as good as new and the staff are always very prompt and very nice.
Mrs T
Weybridge
I cant believe how clean and new my carpets look. Its as if they'd just been laid. And they smelt so fresh!
S. Farry
Richmond Upon Thames
Our offices look great and the windows are crystal clear. Recommended to all our landlords for end of tenancy cleans, as they always do a great job.
Keiran Watt
