Our Housekeepers

At Sparkling the welfare of our Housekeepers is of the utmost importance to us.

* Housekeepers who live with an older relative or with a pre-existing medical condition (such as asthma, diabetes heart disease) are continuing to work from home with other tasks, or have requested time off work.
* Housekeepers must inform management if anybody in their home is feeling unwell or self-isolating - and therefore do not go to work.

While at work, they were trained to:

* Follow the detailed Cleaning Process and Safety Guidelines learned on Training Meetings. It was based on the latest guidelines from Public Health England.
* Carry and use the Personal Protective Equipment (PPE) provided to them: disposable shoe covers, disposable gloves, disposable plastic apron, disposable mask, and eye/face protection if needed.
* Wash their hands thoroughly for 20 seconds before, during and after their cleaning services. 

Our Customers

As the impact of Coronavirus is felt across the UK, you may have concerns about how it could affect you and your loved ones.

As your peace of mind is the top priority we have put in place some additional support and information to help you:

* If anyone in the business or workplace becomes unwell with symptoms including a continuous cough or a high temperature they should be sent home and advised to follow the stay at home guidance.

* If they need clinical advice, they should go online to NHS 111 or call 111 if they don’t have internet access. In an emergency, call 999 but only if they are seriously ill or have injured themselves or their life is at risk. Do not visit the GP, pharmacy, urgent care Centre or hospital.

How to Protect Yourself & Others: https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/prevention.html

Your Health & Wellbeing

On March 16th 2020 the UK Government announced social distancing measures for
everyone, which prevents us from having our usual daily interactions leading us to feel anxious or stress during this time, and that’s completely normal.

Mental Health UK has developed simple steps you can take to look after your mental health and wellbeing.

For the latest mental health advice and information check on their website:


Cleaning your Home

* Cleaning an area with a normal household disinfectant, even after someone with
suspected coronavirus (COVID-19) has left will reduce the risk of passing the infection onto other people.
* Wear disposable gloves and wash your gloves once finished cleaning.
* Avoid creating splashes and spray when cleaning.
* Using a disposable cloth, first clean hard surfaces with warm soapy water. Then
disinfect these surfaces with the cleaning products you normally use. 
Pay particular attention to the most frequently touched areas and surfaces, such as door and cupboard handles, light switches, TV remote controls, tables, countertops, etc.
* Do not shake dirty laundry; this minimises the possibility of dispersing virus through the air.
* Clean and disinfect anything used for transporting laundry with your usual products in line with the cleaning guidance above.
* Launder items (if possible) according to the manufacturer’s instructions. Use the
warmest appropriate water setting and dry items completely.
* Dirty laundry that has been in contact with an unwell person can be washed with
other people’s items.
* Wash hands regularly with soap and water, before and after removing gloves and other protection used whilst cleaning.

More information at: https://www.gov.uk/government/publications/covid-19-decontamination-in-non-healthcare-settings/covid-19-decontamination-in-non-healthcare-settings


Covid-19 Mutual Aid UK is a group of volunteers supporting local community groups organising mutual aid throughout the Covid-19 outbreak in the UK. They focus on providing resources and connecting people to their nearest local groups, willing volunteers and those in need.

They coordinate care efforts for people who are self-isolating, especially if they are part of a more at-risk demographic including the elderly, disabled and people with other pre-existing health issues.

Find your local group here: https://covidmutualaid.org/

More information on coronavirus can be found on the NHS and PHE websites:


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