Question 1

What areas do you cover?

Accepted Answer

We currently provide cleaning services across London and surrounding areas.

Question 2

What types of properties do you clean?

Accepted Answer

We work with residential properties, Airbnb/short-let rentals, offices, commercial spaces, hotels and post-construction projects.

Question 3

Do you provide cleaning products and equipment?

Accepted Answer

For office, commercial and end of tenancy services, products and equipment can be fully provided by Sparkling.

For regular residential and short-let services, this may vary depending on the service plan selected.

Question 4

Are your teams trained and background-checked?

Accepted Answer

Yes. All Sparkling Housekeepers are carefully selected, professionally trained and background-checked to ensure reliability and high standards.

Question 5

Can I schedule recurring cleaning services?

Accepted Answer

Absolutely. We offer flexible recurring cleaning plans tailored to your schedule and operational needs.

Question 6

Do you offer deep cleaning services?

Accepted Answer

Yes. We provide detailed deep cleaning services for residential, hospitality and commercial properties.

Question 7

How do I request a quote?

Accepted Answer

Simply complete our enquiry form or contact us via WhatsApp. Our team will review your request and get back to you promptly.

Question 8

Do you work outside business hours?

Accepted Answer

Yes. For offices and commercial spaces, we offer flexible scheduling, including evenings and after-hours cleaning.

Question 9

How quickly will I receive a response?

Accepted Answer

We aim to respond to all enquiries within a few hours during business hours.

Question 10

Do you offer customised cleaning plans?

Accepted Answer

Yes. Every property and client has different needs, so our services are tailored to your space, schedule and requirements.

Question 11

Do you provide end of tenancy cleaning?

Accepted Answer

Yes. Our end of tenancy cleaning service is designed to prepare properties for checkout, handover and new tenants.

Question 12

Can you support Airbnb and short-let operations?

Accepted Answer

Yes. We specialise in hospitality-focused cleaning services for Airbnb and short-let properties, including guest-ready preparation and turnover cleaning.

Frequently asked questions